Entry-Level IT Positions

Overcome barriers and launch your IT career.

We help aspiring IT professionals land entry-level IT positions.

  • Connect with our extensive network of employers and HR professionals
  • Receive personalized support and resources
  • We emphasize potential over experience

We help aspiring IT professionals land entry-level IT positions.

  • Connect with our extensive network of employers and HR professionals
  • Receive personalized support and resources
  • We emphasize potential over experience
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Are you experiencing job search challenges?

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You have spent weeks/ months applying to jobs with little or no response.

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You lack connections and referrals, and face stiff competition.

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You gain interest from your resume but can't get past the interview stage.

Get HiredLaunch Your IT Career

Specializing in placing driven individuals into entry-level IT positions, including Tier 1 help desk roles, we intimately understand the challenges faced by job seekers attempting to break into the competitive IT field. Despite possessing impressive credentials such as a college degree in IT and industry certifications, many candidates still encounter roadblocks in securing their first IT job.

 

Recognizing these challenges, we've developed a specialized program that empowers those interested in attaining entry-level IT positions, regardless of prior experience. We bridge the gap between aspiring tech enthusiasts and the requirements for IT roles with commercial industry employers, including federal government contractors.

 

We understand that every candidate's journey is unique. That's why we take a personalized approach to assessing your needs and developing a plan to bridge the gap between your capabilities and employer expectations resulting in employment. Leveraging our unique market position with employers, we offer a diverse range of IT opportunities, making us the ideal starting point for your career in technology.

 

Apply today and join us for an information session, where we'll discuss the specifics of available roles and provide you with the opportunity to ask questions.

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Industry Certification

Master foundational IT skills with virtual, instructor-led CompTIA A+ training to excel in the IT field.

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ITSM Job Simulation

Utilize leading technologies for practical IT support training, enhancing customer experience and workplace confidence.

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Professional Skills

Access weekly labs for job search support, resume polishing, and consistent feedback to secure employment.

Industries
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Active Employer Partners
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Employed Candidates
1000 +
Year's Served
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Job RoleWhat You Will Be Accountable For

  • Provide first-level contact and convey resolutions to customer issues.
  • Properly escalate unresolved queries to the next level of support.
  • Track, route, and redirect problems to correct resources.
  • Update customer data and produce activity reports.
  • Walk customers through problem-solving processes.
  • Follow up with customers, provide feedback, and see problems through to resolution.
  • Utilize excellent customer service skills and exceed customers’ expectations.
  • Ensure proper recording, documentation, and closure.
  • Recommended procedure modifications or improvements.
  • Preserve and grow your knowledge of help desk procedures, products, and services

The
Application Process .

New Project 2
Application After completing the Quick Apply application form you will be contacted via email within 3 - 5 business days to schedule your seat for a virtual group information session.
New Project 3
Information Session During the group information session, you will gain insights on how we will support your journey to attain an IT career and you will have an opportunity to ask questions.
New Project 4
Interview An interview will be conducted where we assess aptitude for success and determine the support you will need to attain your IT career.
Entry-Level IT Support

Quick Apply.

    Upload your resume

    XA TalentAbout Us

    As a staffing firm based in the Washington, DC metro area, we're on a mission to ignite the power of connections. Our mission is to connect individuals with meaningful employment, empower businesses with top talent, and foster a skilled workforce that changes the economic dynamic of all communities. We bring together exceptional individuals and visionary businesses, creating a synergy that propels careers and fuels organizational success. Our purpose is to empower individuals with the opportunity to find fulfilling employment, while equipping businesses with the top talent they need to thrive in rapidly evolving industries.

    Search 100's of jobs within our employer partner network

    Search our job board to find the opportunity that best fits your career goals.

    7
    Let's Talk

    Get in contact with us .

    Contact us to find out how we can work together to develop a solution specific to your job search needs.

    FREE consultation

    Aiyaz, VP of Recruitment and Staffing

    Aiyaz Uddin

    VP, Recruitment and Staffing

    With over 15 years of experience in the industry, Aiyaz brings a wealth of knowledge and expertise to our team by strategically positioning clients to attract, engage, and pipeline the most sought-after talent in information technology utilizing open-source intelligence, talent solutions, and machine learning tools for federal and local government contracting firms, and commercial employers. Aiyaz has a proven track record of success in matching the right talent with the right opportunities, leading to long-term and mutually beneficial relationships.

     

    As a leader in the industry, he is constantly seeking out new and innovative ways to improve our services and deliver the best results for our clients and job seekers.


    Aiyaz is a certified tech recruitment professional with an MBA in Finance & Marketing along with M.Sc. Psychology. Additionally, his drive to seek new and innovative approaches to talent acquisition led him to speak on LinkedIn Talent Solutions by LinkedIn and HackerEarth’s Tech Recruiting Conference Hire 101.


    Under Aiyaz 's leadership, XA Talent has become a trusted partner for companies looking to grow their teams and job seekers looking for their next great opportunity. Aiyaz and our team are committed to delivering an exceptional experience for everyone we work with.

     

    Get in touch with XA Talent today, and let us help you find your next great opportunity.

    Peyton Brooks, VP of Workforce Development

    Peyton Brooks

    VP, Workforce Development

    As a firm believer in continuous development and self-improvement, I attained a Bachelor of Science in Marketing from Howard University and a Juris Doctor Degree from The George Washington University Law School.

     

    My passion for service to the community drove me towards the workforce development industry, where I have been in active pursuit to change the trajectory of lives and shape communities ever since. With nearly a decade of experience doing so, I have helped thousands of individuals obtain access to more short-term, affordable, and convenient upskill and reskill opportunities across the nation.

     

    Given my vast industry expertise, I provide management consulting services to workforce
    development organizations helping them with customized solutions, specialized curricula, strategic partnerships, and employer engagement. My consulting leverages deep technical knowledge as well as strategic and tactical approaches to provide the best solutions with data-driven outcomes. 

     

    My proven experience in building workforce development systems have led me to develop and evangelize best practices for workforce development programs that include the following outcome-based attributes:

    – Livable wages and sustainable careers in high-demand industry sectors
    – Job placement-focused programs with strong employer partnerships
    – Data-driven understanding of regional skills gaps; and
    – Comprehensive skills training that includes practical application work experience with career coaching.

     

    My ability to thrive in the workforce development industry is attributed to my strong interpersonal skills, which have enhanced my capabilities to understand what people truly mean to communicate when attempting to express their business challenges. This trait has set me apart from the rest, as I can identify and resolve the root cause of challenges resulting in proper alignment of investment to desired business outcomes.

     

    Therefore, as a leader of cooperative outcome-focused efforts, I would like to connect with
    professionals who are interested in collaborating to improve communities and change the trajectory of lives through sustainable career attainment.

    Abigail Jpones

    Abigail Jones

    Chief Marketing Officer

    As a CMO passionate about innovative, results-driven marketing strategies, I help companies accelerate tech talent acquisition, enhance executive visibility, and build impactful brands. My entrepreneurial experience, including building startups in London, fuels my work as as a Chief Marketing Officer at XA Talent.

    At 𝗫𝗔 𝗧𝗮𝗹𝗲𝗻𝘁, my role transcends traditional marketing, designing marketing strategies with talent in mind to strengthen talent pipelines and enhance company reputations. A successful organization begins with its people, and our approach ensures we attract individuals who can best contribute to and thrive within your organizational culture. These strategies are continuously refined in response to technological disruption, ensuring that securing brilliant minds enables your company to grow consistently and achieve its broader goals, furthering your mission to make a meaningful societal impact.

    We specialize in tech talent acquisition and executive search while working closely with CEOs and senior leaders to manage their executive branding, which significantly impacts and enhances their employer brand. This collaboration enables them to hire on demand, build influential alliances, and foster advocacy for sustained business growth.

    Additionally, I provide 𝗳𝗿𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝗠𝗢 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀, helping companies develop strategic marketing plans, drive thought leadership to enhance brand visibility. As a speaker, I share insights on entrepreneurship and marketing, aiming to inspire and empower the next generation of leaders. My mission is to merge innovative marketing strategies with recruitment solutions to foster talent development and organizational growth.

    When I’m not strategizing, you can find me attending marketing events and exploring new technologies and trends to bring fresh perspectives to the table.

    Personally, I have lived in five countries – Malaysia, Australia, Dubai, the UK, and the US.

    ✈️an avid traveler
    📑completed my MBA in London
    👩🏽‍🍳love to experiment with new recipes at home
    🤸🏽‍♀️absolutely love Pilates to strengthen my mind and body!

    If you are interested in learning how to use your voice to build a strong workforce, connect with me and stay updated with my latest insights.

    Evan Jones, Founder and CEO

    Evan Jones

    Founder and CEO

    After 20 years of delivering IT management consulting and infrastructure operations & management services to the federal government (XA Systems, LLC https://xasystems.com/) and hiring thousands of employees over the years, Evan and his team have developed a system that scales a company's personnel recruitment with culture-driven candidates who contribute to the success of the business.

     

    As a technology-based business focused on continual process improvement, the methods he and his team have developed have been improved over the years and are centered on employer branding and recruitment marketing that results in a pipeline of engaged candidates ready to be hired on demand. He believes every business can succeed and create an impact if they are willing to take uncomfortable action with the right tools and knowledge. He’s determined to stand in the gap and provide the tools and knowledge businesses need.

     

    To date, he has played a role in the growth and development of more than 30 companies. He has worked behind the scenes of SMBs and massive 8 to 10-figure companies helping them overhaul their processes, reinvent their recruitment marketing strategies, and drive growth, both in net profit and an overall employer reach into job seeker communities.

     

    With a passion for business transformation, Evan has developed his own technology, an enterprise SaaS solution, ServeOptics, that delivers service support performance metrics to IT leaders who need actionable insights to make informed business decisions. The more visibility of operations that exists with real-time performance metrics and automated reporting, the more efficient and effective companies can be in their service support operations, which enables a business to gain a significant competitive advantage in their industry.

     

    Evan is interested in connecting with forward-thinking business professionals who want to collaborate on business opportunities or discuss how his recruitment system can enable a business to attract top-tier candidates, employ on-demand, and retain its best employees.